KAIZEN NASMOCO KARANGJATI 2025

	A	B	C	D	E	F	G	H	I	K	L	M	N	O	P	Q	R	S
1		KPI CONTROL BOARD NASMOCO KARANGJATI
2		MONTH :	SEPTEMBER
3		WEEK		1	2	3	4	5	TOTAL		WEEK		1	2	3	4	5	TOTAL
4		TANGGAL		1-7'	-15	-22	-30				TANGGAL		1-7'	-15	-22	-30
5	SGA MRA & APP PREPARATION	WAC Transfer	TARGET	28	56	84	112		112	SGA PROCESS & DELIVERY	RTJ	TARGET	0	0	0	0
6		WAC Transfer	ACHIEVE								RTJ	ACHIEVE	0	0	0
7		TCARE Retention	TARGET	90%	90%	90%	90%				FIR RATIO	TARGET	98%	98%	98%	98%
8		TCARE Retention	ACHIEVE								FIR RATIO	ACHIEVE	100	100	100
9		Retention Rate 1-3 Y	TARGET	76,5%	76,5%	76,5%	76,5%				Perbaikan Tools Rusak	TARGET	100%	100%	100%	100%
10		Retention Rate 1-3 Y	ACHIEVE								Perbaikan Tools Rusak	ACHIEVE	PENGAJUAN TOOL	PENGAJUAN TOOL	PENGAJUAN TOOL
11		MRA Contr. to SBE	TARGET	70	70	70	70				Kelengkapan Tools	TARGET	100%	100%	100%	100%
12		MRA Contr. to SBE	ACHIEVE								Kelengkapan Tools	ACHIEVE	PENGAJUAN TOOL	PENGAJUAN TOOL	PENGAJUAN TOOL
13		Call Rate	TARGET	100%	100%	100%	100%				CR7 Technician Leads	TARGET	10	10	10	10
14		Call Rate	ACHIEVE								CR7 Technician Leads	ACHIEVE	10>	10>	10>
15		CAI Rate	TARGET	90%	90%	90%	90%				OTD	TARGET	95%	95%	95%	95%
16		CAI Rate	ACHIEVE								OTD	ACHIEVE			97
17		Booking Show	TARGET	50%	50%	50%	50%				Total Lead Time	TARGET	2:30:00	2:30:00	2:30:00	2:30:00
18		Booking Show	ACHIEVE								Total Lead Time	ACHIEVE			3:59:00
19		Appointment Rate	TARGET	50%	50%	50%	50%				Service Rate	TARGET	98%	98%	98%	98%
20		Appointment Rate	ACHIEVE								Service Rate	ACHIEVE
21		CAI Rate TCARE	TARGET	90%	90%	90%	90%				Technician Effieciency (JF/JA)	TARGET	150	150	150	150
22		CAI Rate TCARE	ACHIEVE								Technician Effieciency (JF/JA)	ACHIEVE			128.00%
23	SGA RECEPTION	Leads SA to Sales	TARGET	2	2	2	2			SGA PSFU TECHNICAL & CUSTOMER DELIGHT	Fill Rate	TARGET	95%	95%	95%	95%
24		Leads SA to Sales	ACHIEVE	1	1	1					Fill Rate	ACHIEVE
25		Unit Entry	TARGET	208	416	624	829		829		Group Productivity	TARGET	105%	105%	105%	105%
26		Unit Entry	ACHIEVE	236	514	611					Group Productivity	ACHIEVE	20%	48%	69%
27		Labor Sales	TARGET	80.5	161	242	322		322		TGP Purchase	TARGET	180	360	540	718		718
28		Labor Sales	ACHIEVE	132	263	303					TGP Purchase	ACHIEVE
29		Sublet Sales	TARGET	41	82	123	161		161		Stock Effieciency	TARGET	87	87	87	87
30		Sublet Sales	ACHIEVE	61	139	167					Stock Effieciency	ACHIEVE
31		CPUS	TARGET	188'	376	564	749		749		Point OP (JF/JT)	TARGET	105	105	105	105
32		CPUS	ACHIEVE	225	471	554					Point OP (JF/JT)	ACHIEVE	83	195	285
33		Revenue	TARGET	312	624	936	1247		1247		TMO Purchase	TARGET	522	1044	1566	2091		2091
34		Revenue	ACHIEVE	412	885	1049					TMO Purchase	ACHIEVE
35		TGP Sales	TARGET	180	360	540	718		718		Qty DTR/Tgt	TARGET	2	4	6	8
36		TGP Sales	ACHIEVE	202	451	541					Qty DTR/Tgt	ACHIEVE	0	0	0
37		NTGP Sales	TARGET	13	26	38	49		49		Warranty KPI Reject Ratio	TARGET	7	7	7	7
38		NTGP Sales	ACHIEVE	16	31	36					Warranty KPI Reject Ratio	ACHIEVE	0	0	0
39		TMO Sales (Liter)	TARGET	537	1074	1611	2148		2148		SSC Complience Rate	TARGET	80	80	80	80
40		TMO Sales (Liter)	ACHIEVE		1199	1389					SSC Complience Rate	ACHIEVE	110	110	110
41		CR7 CAI by SA	TARGET	10	10	10	10				STOK DAY	TARGET	7,5	7,5	7,5	7,5
42		CR7 CAI by SA	ACHIEVE								STOK DAY	ACHIEVE
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